Elite Alliance Wealth Club site is down – account suspended since 29 June.
Whether the site will become available again remains to be seen. Now the membership is divided into those who believe Elite Alliance is Elite and will come back and those who started crying SCAM at the very first payment delay.
In the wake of problems mentioned in earlier posts here, this development was, however, foreseeable.
What has become of all the convincing claims made by Elite Alliance Wealth Club?
Regarding communication the following could be read in their FAQ:
From the foundation of Elite Group, we've been following the principles of individual approach to our customers. Our company features a 24/7 customer support, personal consulting service and several contact options, including e-mail, mail, online consulting and phone support for active Members.
No membership site can exist without a working support system. This maybe the biggest reason for the doubts arising amongst members, leading to more and more complaints being raised, thus overloading whatever support system existed. With complaints pouring in on Elite Alliance’s Facebook, the negative publicity encouraged spammers to take over EA’s Facebook to such an extent that is has become useless as a communication system for Elite Alliance members. The result is obvious: all communication between admin and members has come to a complete halt.
About safety of investment their FAQ stated:
We fully formed our own analytical platform over the years of work, and minimized the percentage of inefficient business decisions made due to incorrect analytical information. We have our own software for the technical analysis, as well as contacts with the world's leading analysts to make predictions for the fundamental analysis. The Club's 8-Year history has proven our financial strategies to be extremely effective and risk-free. Moreover, we guarantee every external deposit you make into your account within 5 working days since request.
In the Interview with MNO monitor this was Leon Reiters claim:
I would like to make it clear once and for all that we are not a “HYIP”. We are a serious Business. Let HYIP “players” play HYIP’s (I apologize for the tautology), but business people need to earn money – they have no time for playing “games”. Only time will tell who’s here for the long run.
All of these were convincing statements which attracted new investors.
If all of these where empty lies, then I’d say this may be the biggest HYIP SCAM ever.
They will only prove to be truth, however, if the site opens up again 1 Jul 2011, as promised by the person who claims to be the programmer of Elite Alliance.
So 1 July 2011 is D-day for Elite Alliance Wealth Club.
Showing posts with label scam. Show all posts
Showing posts with label scam. Show all posts
Friday, July 1, 2011
Sunday, June 19, 2011
Delays can be detrimental for a HYIP system
Associating a time table with plans to be implemented can be very dangerous if the time table cannot be adhered to. Delays are the surest way to fan the SCAM flames, especially concerning a HYIP. Immediate updates in case of unforeseeable delays can, however, appease most customers.
Now if we look at the Updates in the back office of Elite Alliance Wealth Club, we are given specific dates for the implementation of, for example, the Help-desk and the promised update on how to use it. We were also given a specific time frame for the reissuing of secondary passwords:
Update 3 June 2011
Updates are almost installed and we will have our new Password Recovery Tools set up and available next week. At the same time we will update some parts of our Security Module to meet the new criteria.
In each case, however, nothing has happened up till mid June 2011.
As a still trusting member of Elite Alliance Wealth Club, just waiting to be able to reinvest, I can only say that the complete silence regarding certain delayed issues slowly builds up more and more questions about the long-term health of this system. Any normal person can understand and accept the fact that certain circumstances can delay ones plans, if those circumstances are properly explained or at least a plausible excuse is offered. But nothing like that is forthcoming.
Can one blame ones employer for getting mad if one stays away from work without a plausible excuse? Or can a husband blame his wife for mistrusting him if he regularly comes home late without a believable explanation?
Equally so, can the admin of a HYIP blame its investors for starting to mistrust its system, if no plausible explanations for implementation delays are given?
Posted Jun 13th, 2011
Hello Everyone,
It's Leon here. This is an urgent & important Update. I apologize for being a bit late with this one, but still it is topical and very important.
First of all, I would like to pay attention to what has been going on lately. Just returned from a Business trip and was unpleasantly surprised by all the negative feedback and responses received from some Members.
People scream "scam" here and there - now I can see the real scale of the shady so-called "HYIP-industry". There must be so many people who fell victims to the GREEDY HYIP ADMINS that every time we have a LITTLE delay in Payouts, people are losing their TRUST... A SHOCKING fact that makes me sad..
I am NOT crying SCAM here, since I can’t make any withdrawal request without the secondary password in any case and am thus not waiting for a payment. Fact is, however, that all the delays mentioned on my blog cause members to start losing their trust. Once that process has started, it’s difficult to reverse it and can be detrimental for the long-term plans of Elite Alliance Wealth Club, which is, after all, generally classified as a HYIP.
Now if we look at the Updates in the back office of Elite Alliance Wealth Club, we are given specific dates for the implementation of, for example, the Help-desk and the promised update on how to use it. We were also given a specific time frame for the reissuing of secondary passwords:
Update 3 June 2011
Updates are almost installed and we will have our new Password Recovery Tools set up and available next week. At the same time we will update some parts of our Security Module to meet the new criteria.
In each case, however, nothing has happened up till mid June 2011.
As a still trusting member of Elite Alliance Wealth Club, just waiting to be able to reinvest, I can only say that the complete silence regarding certain delayed issues slowly builds up more and more questions about the long-term health of this system. Any normal person can understand and accept the fact that certain circumstances can delay ones plans, if those circumstances are properly explained or at least a plausible excuse is offered. But nothing like that is forthcoming.
Can one blame ones employer for getting mad if one stays away from work without a plausible excuse? Or can a husband blame his wife for mistrusting him if he regularly comes home late without a believable explanation?
Equally so, can the admin of a HYIP blame its investors for starting to mistrust its system, if no plausible explanations for implementation delays are given?
Posted Jun 13th, 2011
Hello Everyone,
It's Leon here. This is an urgent & important Update. I apologize for being a bit late with this one, but still it is topical and very important.
First of all, I would like to pay attention to what has been going on lately. Just returned from a Business trip and was unpleasantly surprised by all the negative feedback and responses received from some Members.
People scream "scam" here and there - now I can see the real scale of the shady so-called "HYIP-industry". There must be so many people who fell victims to the GREEDY HYIP ADMINS that every time we have a LITTLE delay in Payouts, people are losing their TRUST... A SHOCKING fact that makes me sad..
I am NOT crying SCAM here, since I can’t make any withdrawal request without the secondary password in any case and am thus not waiting for a payment. Fact is, however, that all the delays mentioned on my blog cause members to start losing their trust. Once that process has started, it’s difficult to reverse it and can be detrimental for the long-term plans of Elite Alliance Wealth Club, which is, after all, generally classified as a HYIP.
Saturday, June 18, 2011
Insufficient Support – the collaps of a system?
Insufficient support for members of any system can easily lead to its downfall, especially so for a HYIP. Thus a working support system should be a matter of priority if the system is intended for long term use.
The overall starting trend of News and Updates in the back office of Elite Alliance Wealth Club is an extremely busy General Manager, graciously condescending to keep his investors informed about possible new developments before attending to pending payouts. In between, the second in charge, Alex, also highlights the very busy schedule of the General Manager and recommends that members don’t bother him with unimportant stuff.
Here is an excerpt from News and Updates:
Posted Feb 26th, 2011
I personally have been extremely busy this week due to numerous offline meetings and phone conferences. So, my apologies to all those of you who have tried to contact me unsuccessfully for the last few days.
Firstly, the most important thing... We aim to respond to all enquiries as soon as we can, but we receive a huge number of Support Requests every day. Seems like a lot of EA Members open "High Priority" Support Tickets just to ask questions that have either been answered in the FAQs, or have zero discussion value and are just SPAM. Remember, other Members suffer from this! HIGH PRIORITY Support is the "911 Service" just for emergency issues, so please open your Support Tickets with appropriate Priority Levels.
Starting Monday, I will not be answering low-priority emails and handling Support Requests, as every second spent on these activities takes me away from doing something IMPORTANT that is required for us to continue to offer you a safe and risk free passive income opportunity. These activities will be assigned to our new Support Team member – Katrin
My Questions on this: What does admin regard as “High Priority”?
Since that isn’t explained anywhere, every person must decide for himself what is an emergency and what not. Opinions on this will of course vary from person to person. I would reckon password issues to be an emergency.
As to delegating the handling of support requests: that should have priority right from the start. When opening a system like this to the general public, it’s obvious that a lot of support requests are to be expected.
Posted March 25th, 2011
4. Support Requests
We are planning on installing a HelpDesk software to better handle Support Requests. That is why the Support Tickets within your Members Area will not be accessible for several days starting tomorrow. Current situation shows that Members tend to open several Support Tickets on the same matter. We always ask not to do so as this will push your ticket further down our queue and may result in a delayed response from us. As soon as our new help desk software is installed, we will update you immediately. Also, all currently open Support Tickets will be replied to via e-mail as soon as possible.
Posted April 15th, 2011
2. Our helpdesk software will be completely setup in about 3 to 5 days. A special update will be published on how to use it for both signed in, and non-signed in users.
7. Finally, we do understand that currently our support is not the best around, but we are working on it and will do our best to have our new multilanguage Support Team formed by the end of next week.
Well, to date June 2011, no special update on the use of the help-desk has been published. The Help-desk has been installed, but with all the ranting about support tickets and no proper replies to outstanding ones, members may now have given up on this.
In the case of a HYIP that can easily lead to its classification as a SCAM, especially by members who haven’t yet received any payment.
The overall starting trend of News and Updates in the back office of Elite Alliance Wealth Club is an extremely busy General Manager, graciously condescending to keep his investors informed about possible new developments before attending to pending payouts. In between, the second in charge, Alex, also highlights the very busy schedule of the General Manager and recommends that members don’t bother him with unimportant stuff.
Here is an excerpt from News and Updates:
Posted Feb 26th, 2011
I personally have been extremely busy this week due to numerous offline meetings and phone conferences. So, my apologies to all those of you who have tried to contact me unsuccessfully for the last few days.
Firstly, the most important thing... We aim to respond to all enquiries as soon as we can, but we receive a huge number of Support Requests every day. Seems like a lot of EA Members open "High Priority" Support Tickets just to ask questions that have either been answered in the FAQs, or have zero discussion value and are just SPAM. Remember, other Members suffer from this! HIGH PRIORITY Support is the "911 Service" just for emergency issues, so please open your Support Tickets with appropriate Priority Levels.
Starting Monday, I will not be answering low-priority emails and handling Support Requests, as every second spent on these activities takes me away from doing something IMPORTANT that is required for us to continue to offer you a safe and risk free passive income opportunity. These activities will be assigned to our new Support Team member – Katrin
My Questions on this: What does admin regard as “High Priority”?
Since that isn’t explained anywhere, every person must decide for himself what is an emergency and what not. Opinions on this will of course vary from person to person. I would reckon password issues to be an emergency.
As to delegating the handling of support requests: that should have priority right from the start. When opening a system like this to the general public, it’s obvious that a lot of support requests are to be expected.
Posted March 25th, 2011
4. Support Requests
We are planning on installing a HelpDesk software to better handle Support Requests. That is why the Support Tickets within your Members Area will not be accessible for several days starting tomorrow. Current situation shows that Members tend to open several Support Tickets on the same matter. We always ask not to do so as this will push your ticket further down our queue and may result in a delayed response from us. As soon as our new help desk software is installed, we will update you immediately. Also, all currently open Support Tickets will be replied to via e-mail as soon as possible.
Posted April 15th, 2011
2. Our helpdesk software will be completely setup in about 3 to 5 days. A special update will be published on how to use it for both signed in, and non-signed in users.
7. Finally, we do understand that currently our support is not the best around, but we are working on it and will do our best to have our new multilanguage Support Team formed by the end of next week.
Well, to date June 2011, no special update on the use of the help-desk has been published. The Help-desk has been installed, but with all the ranting about support tickets and no proper replies to outstanding ones, members may now have given up on this.
In the case of a HYIP that can easily lead to its classification as a SCAM, especially by members who haven’t yet received any payment.
Subscribe to:
Posts (Atom)